Connecting a computer to cPanel Web Disk

Create a suitably restricted Web Disk user first. Confirm the client supports HTTPS WebDAV and the server’s certificate hostname. Keep a local backup before editing important remote files.

1. Open Web Disk in cPanel and choose Configure Client Access for the intended account.
2. Select the relevant operating system or client instructions where offered. Copy the exact server, secure port and username rather than guessing from the website address.
3. Add the HTTPS WebDAV connection in your supported client. cPanel’s secure Web Disk service commonly uses port 2078; use the value supplied for your service.
4. Authenticate and inspect the visible directory. Test a download and, only if authorised, an upload of a harmless file.
5. Save credentials only in a trusted client profile and disconnect when working on a shared computer. Keep the connection labelled with the correct account and domain.

The expected directory should be visible and the account’s read-only or read-write restriction should behave correctly. Check the website if a public file was changed.

If connection fails, check certificate validity, port reachability and client compatibility before changing permissions. Do not switch to clear-text access as a routine workaround. The main Web Disk identity can access the hosting home, so prefer a scoped additional user for third parties.

• Creating a restricted cPanel Web Disk account
• Creating and downloading a full cPanel account backup
• Connecting FileZilla to hosting with FTPS or SFTP
• Adding an SSH public key to a cPanel account
• Understanding symlinks and hosting directory access

• cPanel documentation