Payments & account credit

How to pay.

Pay an invoice or add credit to your Nabtech account.

Payment options

Three ways to pay.

The methods available for your payment are shown on your invoice or at checkout.

Paystack

Cards & Nigerian local options

Pay by credit or debit card. In Nigeria, Paystack also offers bank transfer, USSD and other available local options.

Outside Nigeria? Choose card payment within Paystack.

PayPal

Global payments

Use our global PayPal option and complete your payment through the separate PayPal checkout.

Review before you confirm. Check the amount, currency and funding option.

Cryptocurrency

Global crypto payments

Pay globally with a supported cryptocurrency. Choose your coin and network, then follow the instructions for your invoice.

Match the network. Use the exact address and amount shown at checkout.

Always follow the amount, currency and payment details on your current invoice or checkout.

A step at a time

How payment works.

Settle an order or renewal.

Start with the invoice for the service you want to pay for.

  1. Open your invoice

    Sign in and go to Billing > My Invoices. Open the unpaid invoice and check its items, currency and total due.

  2. Choose a payment method

    Use the invoice's Payment Method selector. Choose Paystack, PayPal or cryptocurrency from the options available.

  3. Complete the payment

    For Paystack, choose Pay with Paystack and follow the checkout prompts. For another method, follow the payment instructions displayed for it.

  4. Check the payment record

    Return to the invoice and check its status and Transactions section. Keep your payment reference. A pending payment may still need confirmation.

Keep credit in your account.

Add Funds lets you deposit money in advance for eligible invoices.

  1. Open Add Funds

    Sign in to your client area, then go to Billing > Add Funds.

  2. Enter the amount

    Fill in Amount to Add. Check the minimum deposit, maximum deposit and maximum balance shown for your account.

  3. Choose how to pay

    Select a Payment Method, then choose Add Funds and follow the deposit invoice's payment instructions.

  4. Wait for confirmation

    The deposit becomes account credit after payment is confirmed. Check your updated credit balance before relying on it for an invoice.

Start with the service you need.

You can browse our services before signing in. Account billing pages require a login.

  1. Choose and configure your service

    Select a plan and complete the options requested for it. Depending on the service, these may include a domain, billing term or server details.

  2. Follow the account instructions

    If you reach the sign-in page, use Login for an existing account or Create a New Account if you are new to Nabtech.

  3. Review the order and payment instructions

    Check the selected service and total, then follow the checkout or invoice instructions shown for your order. Use only the payment methods offered there.

  4. Keep track in your client area

    Once signed in, use Billing > My Invoices to view your invoices and their payment status.

Answers, without the guesswork

Payment questions.
Clearly answered.

From your first payment to account credit, find a clear answer for the next step.

12 useful answers
Explore the details

12 answers

Which payment methods does Nabtech accept?

We offer three payment methods: Paystack, PayPal and cryptocurrency. PayPal and cryptocurrency are separate global options. Paystack supports credit and debit cards, with bank transfer, USSD and other local options available only to customers in Nigeria.

The methods available for a particular payment are shown on your invoice or at checkout. Check the amount and currency before confirming.

How do bank transfer and USSD work in Nigeria?

Customers in Nigeria can select Paystack, then choose bank transfer, USSD or another local option if it is offered for that transaction. These local Paystack options are only for customers in Nigeria.

For a transfer, use the account details and amount generated for that payment. For USSD, follow the code and instructions displayed. Always use the current checkout details.

How can I pay from outside Nigeria?

For Paystack payments from outside Nigeria, use a credit or debit card. Bank transfer, USSD and other local Paystack options are reserved for customers in Nigeria.

You can also choose PayPal or cryptocurrency as separate global payment methods when shown on your invoice or checkout. Review the currency, total and any instructions before completing the payment.

How do I pay an existing invoice?
  1. Sign in and open Billing > My Invoices.
  2. Open the unpaid invoice and review its items, currency and total.
  3. Choose an available option from Payment Method. For Paystack, select Pay with Paystack and follow the checkout prompts.
  4. Return to the invoice to check its status and Transactions section.

Keep the payment reference until the invoice shows the payment correctly.

What should I check before paying with cryptocurrency?

Match the selected coin, network, receiving address and amount to the instructions generated for your invoice. Check any payment expiry time and your wallet's fees before sending.

Use the address provided for the current payment. Do not reuse details from an earlier invoice or send on a different network. The payment may need network confirmations before its status updates.

How do I add funds to my account?

Sign in and open Billing > Add Funds. Enter the Amount to Add, check the account limits and choose a Payment Method. Select Add Funds, then follow the deposit invoice's payment instructions.

The deposit becomes account credit after payment is confirmed. An unpaid or pending deposit invoice does not increase your balance.

What are the deposit limits, and can I get a refund?

Your Add Funds page shows the Minimum Deposit, Maximum Deposit and Maximum Balance for your account and currency. Check those live limits before choosing an amount.

All deposits are non-refundable. Add only the amount you intend to keep as account credit. If you only need to settle an existing bill, you can pay that invoice directly.

Does adding funds automatically pay an unpaid invoice?

A confirmed deposit adds account credit. Check the invoice to see whether any credit has been applied. If it still has a balance and shows Apply Credit, enter the amount you want to use and select that control.

Check the remaining invoice balance before making another payment. Having credit in your account does not, by itself, confirm that a particular invoice has been settled.

Can I place an order or add funds as a guest?

You can browse services and begin configuring an order before signing in. Follow the account instructions shown for your chosen service. If you reach the sign-in page, use Login for an existing account or Create a New Account if you are new.

Add Funds and My Invoices require sign-in. Opening either while signed out takes you to the login page. Creating an account does not add credit; a deposit still needs a confirmed payment.

I was charged, but my invoice still says Unpaid. What now?

Check whether the payment provider shows the transaction as pending or completed, then refresh your invoice and review its Transactions section. A pending payment may still need confirmation.

Avoid paying again while the first payment is unresolved. Keep the invoice number, payment reference, amount and payment time together so the transaction can be traced if it remains unmatched.

Where can I find my receipt and payment details?

Open the relevant invoice from Billing > My Invoices. Its Transactions section records confirmed payments, and its balance shows what remains due.

Use the invoice's Print or Download option to keep a copy. Retain the payment provider's transaction reference as well, especially while a payment is still being confirmed.

Will my service be ready immediately after payment?

A paid invoice confirms the billing step. Service activation, provisioning or a renewal may still need additional processing or setup.

Check the service's current status in your client area. Payment confirmation and service activation are separate, so a successful payment should not be taken as confirmation that every setup step has finished.

Nabtech Digitalnet Limited. Payment options and account limits are confirmed in your client area. Keep passwords, one-time codes and full card details private.

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