Close a cleanup incident only after both the security findings and the affected business functions have been checked. A fresh scan is one part of that evidence, alongside correcting the entry point and confirming that repaired content still works.
01 Verify the repair
- Record the cleanup time, files or database areas changed, and the update or access correction intended to prevent recurrence.
- Confirm that scanning can still connect to the current website and that the relevant directories are included. Investigate unexpectedly empty or much smaller scan coverage.
- Open the affected scan under the site's security report and run Scan Now where that feature and allowance are available.
- Wait for a completed result. Compare the current findings with the earlier report rather than relying only on an overall status colour.
- Test login, content editing, forms, checkout and any function touched by cleanup. Use test accounts and avoid creating unintended live charges or customer messages.
- Review recent administrator accounts, scheduled tasks and file changes with the application maintainer. Remove unauthorised access and rotate affected credentials through a clean device.
- Retain a short incident record and check the next scheduled result for recurrence.
Common questions
Why does the same finding return?
An uncorrected vulnerability, stolen account, unsafe extension or another infected component can restore the problem. Repeating cleanup without investigating the cause can leave the site exposed.
Will a clean SiteLock result remove every external warning?
No. Search engines, browsers and reputation services may maintain separate review processes. Identify the source of the remaining warning and follow its official review procedure after the site is repaired.
What if the repaired page is broken?
Preserve the error and both versions of the changed content. Ask the developer and cleanup provider to coordinate a safe functional repair rather than restoring an unreviewed infected backup.